Your Payments page shows what you owe, what you've paid, and why.
The top of the page sums up where you stand. Below it, “Your plan” and “Where this balance came from” explain why, including anything “Paid outside the app”. Every past charge says what it was for.
When your coach sends an invoice, a “Pay now” button appears here. Payment goes straight to them through Stripe, and the row reads “Paid” once it clears.
On a monthly plan, each month comes as an invoice. The “Next bill” card on your Payments page shows the amount and date in advance, and you pay it with “Pay now” like any other invoice.
“Save a card” once; Stripe stores it, not VerbalGerbil, and “Remove” takes it off any time. Your coach can charge it only for completed lessons and for late cancellations or no-shows under their policy.
Only appears once your coach's payments are live.
“Renew for” shows the exact price; pressing it changes to “Confirm — charge” with the same amount, and “Cancel” backs out. Nothing is charged until you confirm.
Appears only with a saved card and a package running low.
Stuck? Head back to Help for more answers, or to report a problem.